by Catherine DeVrye | Jun 5, 2019 | The world @work
How often do you get frustrated as a customer? Working part-time in hospitality to put herself through university, Catherine DeVrye had a customer centric work ethic drilled into her. Later in her professional life working at IBM in Japan, she became totally ingrained...
by Anita Ziemer | May 9, 2016 | The world @work
Take a good hard look at yourself Australian small businesses leaders. The Prime Minister wants you to innovate but it’s even simpler than that: listen to your customers and your staff – they’ve got plenty of answers to doing better business. Today I harvested two...